Hotel Lingo
The hotel industry is full of acronyms and terminology. Here is a short list to help you get started.
The Business of Sustainability
Sustainability is more than a buzzword, it’s smart business. Today’s consumers are increasingly choosing eco-conscious brands. Hotels that invest in sustainable practices can see real returns.
Building a Better Tomorrow Today
Choice Hotels is focused on advancing sustainability across our network. These initiatives help hotel owners operate more efficiently, meet evolving guest expectations, and contribute to a healthier planet. Click the image to learn more about our journey and progress.
A Vision for Success
Creating a comprehensive business plan is often seen as the first step toward ensuring a business’s success and sustainability. It acts as a roadmap for your business, guiding its direction and strategy, while also helping to attract potential investors and partners. Incorporating a feasibility study conducted by a third-party consultant can further enhance your plan.…
Moving a Hotel Project Forward
There are many moving parts when opening a hotel. Several tasks are essential to getting a hotel project off the ground and moving forward. These tasks do not need to be completed in a specific order as they are usually worked on at the same time.
Staffing a Hotel
Most hotels must be staffed 24 hours a day, seven days a week, and 365 days a year. Of course, shifts vary by hotel and department but there’s generally a daytime shift, think 7am-3:30pm, an evening shift, perhaps 3pm-11:30pm, and an overnight shift such as 11pm-7:30am. Because the middle of the day might get busier…
The Value of Brand Standards
Consistency plays an important role in the guest experience. Brand standards are an essential tool to assist franchised hotels delivering the experience guests expect.
The Guest Cycle
The guest cycle looks at the guest experience from booking to after departure. Understanding the different steps will assist in providing the best possible experience.